🗓️Pentest start date and rescheduling

View the scheduled start date for the next pentest or send a request to reschedule if need.

Knowing when your upcoming penetration test is scheduled can help your team plan in advance to set up your environment, configure your application or system controls, and block time to view and manage vulnerabilities from the report.

Penetration testing dates are planned and agreed on by you and the Software Secured Operations team. To ensure that your team has enough time to prepare for the test, Software Secured usually schedules tests two weeks—or at minimum, one week—between the Statement of Work (SOW) signature and the start of the pentest.

If your test is scheduled more than 2 weeks in advance, you will receive email reminders about your upcoming test, beginning 2 weeks before the pentest start date. These notifications are required.

---

Viewing the dates assigned to your pentests

The date listed in Portal is for when your pentest starts. Based on the complexity of the application and the scope of the pentest, the end date or duration of the test will vary.

On the Overview tab, the Project Details card includes the start date for both your next and last test.

Project Details card on the Overview tab

---

Rescheduling your pentests

1. In the Next Test section of Project Details, click Change.

2. Choose a new date, and include any additional information that Software Secured should know about the test.

3. Click Proceed.

Software Secured will review and process the request in a timely manner.

When rescheduling your test, you must let the Pentest Manager know at least two weeks before the scheduled start date.

Requests that are submitted less than two weeks before the start date have limited flexibility, and rescheduling fees might apply.

You will receive multiple notifications to remind you of the start date for your next pentest, either by email or Slack. If you receive reminders on Slack, you can also click the link in the notification to reschedule your test.

Slack notification regarding a pentest start date