> For the complete documentation index, see [llms.txt](https://docs.softwaresecured.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.softwaresecured.com/account/user-management.md).

# User management

Add and configure users and their permissions.

When onboarded into the <code class="expression">space.vars.product\_name</code>, only <code class="expression">space.vars.company\_name</code> can assign Org Admins. Once the Org Admins are assigned for the project, they will receive access to <code class="expression">space.vars.product\_name</code> to begin assigning Project Admins and Members.&#x20;

***

### **Roles and permissions**

To ensure the safety and access levels for sensitive information, you must select the roles and permissions for each new user in <code class="expression">space.vars.product\_name</code>.&#x20;

* <mark style="color:orange;">**Org Admin**</mark>

  * Added by <code class="expression">space.vars.company\_name</code>.&#x20;
  * Has all the privileges across all projects.&#x20;

  <div data-gb-custom-block data-tag="hint" data-style="info" class="hint hint-info"><p>Multiple Org Admins can be assigned to your Portal tenant. To add more Org Admins, contact <a href="mailto:portal@softwaresecured.com">portal@softwaresecured.com</a>.</p></div>
* <mark style="color:orange;">**Project Admin**</mark>
  * Added by an Org Admin.
  * Has all the privileges for specific projects that they are assigned to.
* <mark style="color:orange;">**Member**</mark>
  * Added by both Org Admins and Project Admins.&#x20;
  * Only has access to the projects that they have been added to.&#x20;

***

### User permission table

The following table lists all the roles and the default granular permissions that can be given to each role.&#x20;

{% hint style="info" %}
Portal supports granular permissions, meaning you can assign any user to only have specific permissions from their role.

For example, you can configure Member 1 to be able to request retests and remove that permission for Member 2, or you could give Project Admin 1 permission to accept risk and remove that permission for Project Admin 2.&#x20;
{% endhint %}

<table data-view="cards"><thead><tr><th></th><th>Add New Users</th><th>Change Project SLA's</th><th>Download Report / Certificate</th><th>Accept Risk</th><th>Request Retest</th><th>Request Consulation</th><th>Fill Checklist</th><th>Remove User</th><th>Manage Integrations</th></tr></thead><tbody><tr><td><mark style="color:orange;"><strong>Org Admin</strong></mark></td><td>✅</td><td>✅</td><td>✅</td><td>✅</td><td>✅</td><td>✅</td><td>✅</td><td>✅</td><td>✅</td></tr><tr><td><mark style="color:orange;"><strong>Project Admin</strong></mark></td><td>✅ <sup><sub>(Own projects only)</sub></sup></td><td>✅</td><td>✅</td><td>✅</td><td>✅</td><td>✅</td><td>✅</td><td>❌</td><td>❌</td></tr><tr><td><mark style="color:orange;"><strong>Member</strong></mark></td><td>❌</td><td>❌</td><td>✅</td><td>❌</td><td>✅</td><td>✅</td><td>✅</td><td>❌</td><td>❌</td></tr></tbody></table>

***

### **Adding users in Portal**

1. In the header, navigate to the user profile menu and click <mark style="color:orange;">**Settings**</mark> (or <mark style="color:orange;">**Users**</mark> if you are a Project Admin).&#x20;

<figure><img src="https://3399686764-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2VRHlIPF1fbDuNbp9G2t%2Fuploads%2FktVC4huhxhWL7peJiIQB%2FScreenshot%202026-04-01%20095207.png?alt=media&amp;token=74ee38fa-994b-4a0b-838f-6f347f1139f2" alt=""><figcaption><p>User profile menu on the dashboard</p></figcaption></figure>

2. In the **Team** table, click <mark style="color:orange;">**Add User**</mark>.&#x20;

<figure><img src="https://3399686764-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2VRHlIPF1fbDuNbp9G2t%2Fuploads%2FXOK81g9zyREwvTtbeUO7%2Fsc-add-user-teams-table.png?alt=media&amp;token=105c3970-951d-4ef9-a019-a2362b91fd52" alt=""><figcaption><p>Team table section of the Settings page</p></figcaption></figure>

3. Enter an email address and choose the role and projects for the new user.&#x20;
4. **Optional:** Customize each role by adding or removing user permissions as required.&#x20;

   <figure><img src="https://3399686764-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2VRHlIPF1fbDuNbp9G2t%2Fuploads%2FPd7V9tvrND8gSK05Dlsq%2Fsc-add-user-config.png?alt=media&amp;token=31cb4cbe-31a0-47e9-ab74-d7e888bbb767" alt=""><figcaption></figcaption></figure>
5. Click <mark style="color:orange;">**Add**</mark>.